When implementing CMDB, it’s important to separate the infrastructure from the business but keep in mind that they will need to cooperate in the future.
You don’t have a reporting capability or a complete picture of all configuration items in your organization, and you need your decisions to be data-driven.
Keeping the CMDB up-to-date manually takes extra effort and this is why you decide to optimize the process.
Your infrastructure monitoring tools do not reflect the impact of the current condition of the infrastructure on the provided services.
Managing all configuration items, incident resolution and prevention process becomes more difficult, and you need to improve it.
Your CMDB lacks connections between configuration elements, and you are aware that they are required to expand your system.
Your CMDB data is out of date or missing and it’s crucial that your database is up-to-date all the time.
You notice the increased number of incidents and the extended time needed to resolve them, and you want to address it.
Your CMDB does not allow you to store or easily retrieve the data you require, and you look for much easier searching process.
Your CMBD is not configured properly at the IT infrastructure level, and you need to fix it.
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